Reference

Banking Built Around Your Wallet

Deposits, payout requests and account verification all sit on one cashier screen, built on bKash, Nagad, Rocket, Upay and bank transfer.

bKashNagadRocketBank transferSecure verification
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oktkapp Banking Built Around Your Wallet
oktkapp Verify Your oktkapp Account

Verify Your oktkapp Account

Verification protects your balance, and it takes one sitting. We ask for a photo ID, either your national ID card or a passport, plus a selfie taken through the app, and a wallet statement when the name on your bKash or Nagad account differs from the ID. Send clear photos with all four corners visible, since glare and cropped edges are the

usual reason a file has to be redone. You see the result in your account when we close the check. After that, payouts go only to a wallet we know belongs to you.

  • Photograph your ID — Use your national ID card or passport. Lay it flat in daylight and keep all four corners inside the frame, because glare and cropped edges send the file back.
  • Take the selfie in-app — The camera opens inside your account, so the picture stays tied to your login. Hold still and skip filters, since we compare that face against the ID photo.
  • Match your wallet name — If the name on your bKash, Nagad or Rocket account differs from your ID, attach a wallet statement or screenshot showing that number is registered to you.
  • Watch the status — The result appears in your account once the check closes. Where something is unclear we return through your registered contact, and you can resend sharper photos.
oktkapp Withdraw To bKash Or Nagad

Withdraw To bKash Or Nagad

Payouts travel back through the same wallets you deposit with. Open the withdrawal tab, pick bKash, Nagad, Rocket, Upay or bank transfer, and type the amount in taka. We send only to a wallet registered in your own name, so read the number once before you submit, because a name mismatch is what holds most requests. If your account is not verified

yet, we ask for a photo ID and a selfie first; that check is what lets us release money without a call-back. Once approved, the request leaves for the wallet and you get a confirmation on your account.

  • Open the payout tab — Sign in and open withdrawal inside your account wallet. Wallets you have used before are saved there, so you rarely need to type a number again.
  • Name the amount in taka — Type what you want out. The screen shows the balance you can draw on, and the wallet name on file has to match the number you select.
  • Clear verification once — First payouts need a photo ID and a selfie. We keep that on file, so later requests move without you sending the same documents again.
  • Track the request — Submit it and the request sits on your account until we release it. The status changes in that same tab, and the wallet sends its own confirmation message.
oktkapp Add Funds Through bKash

Add Funds Through bKash

Open the cashier from your account menu and pick the wallet you already use. We list bKash, Nagad, Rocket, Upay and bank transfer on one screen, so you are not hunting through sub-menus on a slow connection. Choose your amount in taka and we show the receiving number or merchant reference for that rail. Send the money from your own wallet app,

confirm with your PIN, then paste the transaction ID back into the cashier. Our team matches that reference against the wallet record before your balance moves. Keep the sender number under your account name, since that one detail clears most delays.

  • Open your cashier — Sign in to your oktkapp account and tap the cashier in the account menu. The whole wallet list fits on one screen with no sub-menus to dig through.
  • Choose bKash, Nagad or Rocket — Pick the rail holding your taka. We display the receiving number or merchant reference for it, so copy those characters exactly as they appear on screen.
  • Send from your own app — Move the amount out of your bKash, Nagad, Rocket or Upay app, confirm with your PIN, then copy the transaction ID from the confirmation message.
  • Submit the reference — Paste the ID into the cashier and send it. We check it against the wallet record, and your balance updates once the reference lines up with the amount.
LOCAL RAILS

Payment Rails In Bangladesh

Five rails cover nearly everything here: bKash, Nagad, Rocket, Upay and bank transfer. bKash and Nagad carry most of the traffic because they are already on your phone. Rocket stays on the list because plenty of people in Bangladesh still bank through it, and Upay works when that is where your salary lands. Bank transfer is there for larger moves between your own accounts. Taka sent on a BPL night clears through the same rails as any other transfer.

bKash The rail most of our cashier traffic runs through. Send from your own bKash app with the PIN you already use, then paste the transaction ID back into the cashier.
Nagad Works the same way as bKash: pick Nagad, send the taka to the reference we show, and keep the confirmation message until your balance updates.
Rocket For accounts that still run through Rocket. Enter the number at the cashier, send from your Rocket menu, and the reference links that transfer to your oktkapp account.
Upay Handy when Upay is where your salary or day-to-day balance sits. The cashier shows the receiving details, and payouts follow the same name-matching rule.
Bank transfer For larger moves between your own accounts. You add the bank details once, we check them against your name, and they stay saved for next time.

Questions About Your Cashier

These are the questions that land on our support desk most often, answered the way we would reply in a chat. Deposits, payouts, minimums and verification all follow one rule: the name and the reference have to line up. If your own case is not covered here, message Bangladesh support from inside your account and quote your transaction ID. With that reference we can trace anything on the wallet side.

Open the cashier, choose bKash, and send the amount to the reference we display. Paste the transaction ID back in and we match it against the wallet record before your balance updates.

Any of bKash, Nagad, Rocket, Upay or bank transfer. Pick the one registered in your own name, because a wallet under someone else's name is the usual reason a request waits.

We verify before money leaves, not after. A photo ID, a selfie and a wallet statement in your name let us release payouts to you without holding the request for a call-back.

The cashier shows the minimum in taka on the same screen where you type your amount, and it follows whichever rail you pick. Read it there before sending from your wallet app.

Send us the transaction ID from your wallet confirmation. That reference is what we check against the wallet record, and most gaps come from a mistyped ID or a sender number that does not match.

No. Deposits and payouts both run under the name on your account. If you share a phone with family, use the wallet that is registered to you rather than theirs.
Reference

Oktkapp Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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